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BILLING & COLLECTION SERVICES MMS
SILVER
MMS
GOLD
YOUR
PRACTICE?
Madonna Management Services
PHYSICIAN - DIRECTED
     (Training)
On-site training of the physicians in E & M coding INITIAL CONTINUOUS  
On-site training of the physicians in office & hospital procedures coding INITIAL CONTINUOUS  
On-site chart documentation training to support proper coding INITIAL CONTINUOUS  
On-site review of actual patient visits documentation to support training INITIAL INITIAL & PERIODIC  
Annual updates of CPT & ICD-9 codes with the doctors YES YES  
Madonna Management Services
     (Client Services)
Open invitation to visit our office YES YES  
Cell phone & email access to key personnel YES YES  
Monthly reviews : On-site or at our office YES YES  
Madonna Management Services
     (Information : Customized Reports)
Office Revenue Analysis QUARTERLY MONTHLY  
Analysis of Physician Activity & Productivity QUARTERLY MONTHLY  
Fee Analysis by Insurance Company OPTIONAL SEMI-ANNUAL  
Fee Analysis by Procedure OPTIONAL QUARTERLY  
Collection Status Analysis OPTIONAL MONTHLY  
Additional analyses as requested by the practice OPTIONAL YES  
Madonna Management Services
     (Information : System-Generated Reports)
Production by Office MONTHLY MONTHLY  
Production by Provider MONTHLY MONTHLY  
Aged Accounts Receivable MONTHLY MONTHLY  
Patient Recall Report MONTHLY MONTHLY  
Madonna Management Services
BILLING
     (Forms)
Customized patient encounter forms YES YES  
Customized patient responsibility forms YES YES  
HIPAA compliance forms YES YES  
Madonna Management Services
     (Billing System)
Installation of computers with flat screens at no additional charge YES YES  
Installation of MMS billing software at no additional charge YES YES  
Complete on-site training at no additional charge YES YES  
Madonna Management Services
     (Input & Review)
Courier service pickup of daily work N/A YES  
Assignment of specific team with supervision to handle your account YES YES  
Availability of certified coders YES YES  
Pre-billing manual review of patient encounter form for "acceptability" BY THE PRACTICE YES  
Pre-billing manual review of patient encounter form for "maximizing billing" BY THE PRACTICE YES  
Input of claims to the MMS system BY THE PRACTICE YES  
Electronic billing of claims within 24-48 hours YES YES  
Web submission of claims directly to payors when available N/A YES  
Madonna Management Services
COLLECTION
Assignment of specific team with supervision to handle your account YES YES  
For web-submitted claims direct to payors, immediate claim status checking N/A YES  
For claims submitted to clearinghouse, systematic claim status checking YES YES  
Posting of payments YES YES  
Enforcement of payor contract compliance YES YES  
Appeal of all denials & reduced reimbursements YES YES  
Monthly statements to patients PER ITEM INCLUDED  
Audit trail for practice review of pursuit of collectible dollars YES YES  
Dedicated customer service line to handle patient inquiries YES YES  
Madonna Management Services
Madonna Management Services
PRACTICE SERVICES MMS
SILVER
MMS
GOLD
YOUR
PRACTICE?
Madonna Management Services
CENTRAL PURCHASING INCLUDED INCLUDED  
     Analysis of current purchasing
     Comparison to MMS discounted group purchasing prices
     Centralized expense control
     Customized ordering forms
     Monthly report of all purchases
Madonna Management Services
REIMBURSEMENT NEGOTIATION OPTIONAL INCLUDED  
     Analysis of your payor contracts & contracted rates
     Presentation of rate increases to payors
Madonna Management Services
HUMAN RESOURCES OPTIONAL OPTIONAL  
     Analysis of current system & protocols
     Development of new systems & protocols where necessary
     Administration by MMS
     Employee Handbook review and/or preparation
     Supplying of all standard personnel forms
Madonna Management Services
INFORMATION TECHNOLOGY
     (Billing System)
INCLUDED INCLUDED  
     Installation of computers with flat screens
     Installation of MMS billing software
     Complete on-site training for:
          prompt collection of copays & deductibles
          scheduling patients
          scanning of patient insurance cards for accuracy
          patient responsibility report
          alerts for patient collections
          alerts for pre-certs & insurance restrictions
          patient demographics
     Other services, as needed OPTIONAL OPTIONAL  
Madonna Management Services
OFFICE MANAGEMENT OPTIONAL OPTIONAL  
     Analysis of current system & protocols
     Analysis & refinement of personnel needs, job descriptions and costs
     Analysis & refinement of business systems & procedures
Madonna Management Services
CENTRAL DICTATION OPTIONAL OPTIONAL  
ACCOUNTS PAYABLE OPTIONAL OPTIONAL  
GROUP INTEGRATION OPTIONAL OPTIONAL  
PAYROLL & CENTRAL TIME CLOCKS OPTIONAL OPTIONAL  
CUSTOM EMR OPTIONAL OPTIONAL  
Madonna Management Services
Madonna Management Services

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